Too many shows just don't do the maths. If it takes 30 secs to process a credit card transaction from the moment the next punter moves forward to the moment they step away the maximum throughput of that counter will be 120 an hour. It will take that counter then 8 hours to process 1000 punters. If the average time to use a ladies toilet cubicle is say 2 mins the maximum throughput of that unit will be 30 per hour. The theatre business has been struggling with this issue for years. I have just come back from a show with cash sales only at £10 per adult - result no queues! Some though never learn I recall the event some years ago daft enough to charge £16. By lunchtime they were begging over the PA for change....
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27th August 2018, 02:08 PM
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